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What are Demo and Refurbished Smartphones?

Demo Smartphones are as good as new phone at a fraction of the cost of a new phone. These are phones that for one reason or another have been out of their package at some point in time, customer returns, factory seconds or phones used briefly. They are in 'as new' condition with minimal / no marks on them. They come in their original box and contain all their original parts and accessories. We run thorough tests on them before they go out for sale. We sell them cheaper because they aren't brand new, but we assure you they are in perfect condition externally and internally. If you notice anything you are not 100% satisfied with, we will refund your money or exchange your purchase. A Techexchange 6 month warranty will ensure your phone is covered in the event of any hardware faults. Buy a Demo phone to not only save cash but to give these drives a new home, we promise you will be happy, see our amazing testimonials from past customers at the bottom of the Home page.

Refurbished & CPO (Certified Pre-Owned) Smartphones are equivalent to brand new devices, reconditioned to 'Factory New' states. These devices are in 'as new’ condition with minimal / no marks on them. Refurbished and CPO devices are fully tested and quality checked to guaranteed to function as new. Packaging may be provided in a customised box with a high quality charging cable and USB 2 pin wall plug . A TechExchange 6-month warranty and 7 day guarantee are sold with our refurbished and CPO products. If you are not 100% satisfied with your phone, we will refund or exchange your purchase.

For further information on the warranty please read here: TechExchange Warranty

The following criteria are met when testing of Demo and Refurbished phones

  • Buttons: All buttons/switches work (volume up and down, silence, lock screen).
  • Cameras: Camera(s) work (front and back).
  • Software, Data and Settings: The device is reset to factory settings with the latest version of Operating System (iOS or Android).
  • Connectivity: Wi-Fi works (can connect to a Wi-Fi network) Single call made (using a SIM card and not a VoIP call).
  • Bluetooth PC Connection works (can connect to a laptop/PC).
  • GPS and Compass: The GPS and compass functions work accurately.
  • Power On: Device Powers on (without external power - i.e. without charging)
  • Battery Health: Cycles less than 700 & Capacity 85% of OEM battery. Device charges when connected to external power.
  • Sensors: All sensors work properly.
  • Microphones / Speakers / Headphones: All microphones/speakers work (primary and secondary) Headset / earphones connection works.
  • Touch Screen/Home Button: Finger Touch / Touch ID works.
  • Vibration: Device vibration works.
  • Hardware / Housing / LCD: No wear and tear damage that is visible to the naked eye from 20cm away. The device is clean and looks as good as new.