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What are Demo, Certified Pre-owned or CPO and Refurbished Smartphones?

Demo Smartphones are as good as new phones at a fraction of the cost of a new phone. These are generally Apple, Samsung, Huawei and Sony that for one reason or another have been out of their package at some point in time, box damaged, factory seconds or customer "14 day" returns. They are in like new condition with minimal / no marks on them. They come in their original box (which may be a bit scuffed up) and contain all their original parts and when specified all the original unused accessories. Their batteries are basically unused and as good as new. These are Not Demo or Dummy phones you find inside a cellphone store. We test all our devices with a 32 point checklist and before they go out for sale. Very seldom something can still go wrong, just let us know immediately and we'll sort it out ASAP. Demo smartphones are not always the cheapest but they are a class above the used second hand devices that you usually find online. We sell them cheaper because they aren't brand new but we assure you they are working and look like new. A Techexchange 6 month warranty and 7 day Guarantee will ensure your phone is covered in the event of any hardware faults not caused by physical damage or liquid. Buy a Demo phone to not only save cash but to buy a quality product, we promise you will be happy, see our amazing Reviews on Google, Hello Peter, BidorBuy and from past customers at the bottom of the Home page.

Refurbished Smartphones are equivalent to brand new devices, reconditioned to 'Factory New' states. These devices are in 'as new’ condition with minimal / no marks on them. Refurbished devices are fully tested and quality checked to guaranteed to function as new. Packaging may be provided in a customised box with a high quality charging cable and USB 2 pin wall plug . A TechExchange 3-month warranty and 7 day guarantee are sold with our Refurbished products.

Certified Pre-owned / CPO Smartphones are purchased through reputable channels are in in either Excellent or Very Good conditions and will be stated in the product descriptions if any marks or knocks are on the device. CPO devices are fully tested and quality checked to guaranteed to function as new. Packaging may be provided in a customised box with a high quality charging cable and 2 pin USB wall plug . A 3-6 month Techexchange warranty and 7 day guarantee are sold with our CPO products.

For further information on the warranty please read here: TechExchange Warranty

The following criteria are met when testing of Demo and Refurbished phones

  • Buttons: All buttons/switches work (volume up and down, silence, lock screen).
  • Cameras: Camera(s) work (front and back).
  • Software, Data and Settings: The device is reset to factory settings with the latest version of Operating System (iOS or Android).
  • Connectivity: Wi-Fi works (can connect to a Wi-Fi network) Single call made (using a SIM card and not a VoIP call).
  • Bluetooth PC Connection works (can connect to a laptop/PC).
  • GPS and Compass: The GPS and compass functions work accurately.
  • Power On: Device Powers on (without external power - i.e. without charging)
  • Battery Health: Cycles less than 700 & Capacity 85% of OEM battery. Device charges when connected to external power.
  • Sensors: All sensors work properly.
  • Microphones / Speakers / Headphones: All microphones/speakers work (primary and secondary) Headset / earphones connection works.
  • Touch Screen/Home Button: Finger Touch / Touch ID works.
  • Vibration: Device vibration works.
  • Hardware / Housing / LCD: No wear and tear damage that is visible to the naked eye from 20cm away. The device is clean and looks as good as new.