FAQs
Techexchange is an online only store and sells as good as new Demo and Certified pre-owned Apple, Huawei and Samsung devices at affordable prices and unbeatable quality. All sold with our Techexchange warranty & 7 day guarantee unlocked and open to all networks. Checkout our reviews on Google, we pride ourselves on awesome customer service and the best quality products.
Our Demo phones are in as new condition just the box has been opened. These were not display phones. Unused and include all their original parts, box and accessories and are open to all S.A networks. Battery capacity 100% as New. All Demo Huawei phones have undergone an extensive functionality assessment and are performing like new. Sold with a 6 month Techexchange warranty and 7 day guarantee.
CPO stands for Certified Pre-owned are in grade A condition with no major scratches or dents. Certified Pre-owned phones have undergone an extensive functionality assessment and are performing like new They do not come in their original box and are include a premium generic charging cable. All Certified Pre-owned phones are sold with a 7 day guarantee and 6 month Techexchange warranty.
Unfortunately we don’t offer cash on delivery as we use TheCourierguy and they cannot accept payments for us.
Payflex allows you to split the cost of the purchase up into 4 equal, interest- and fee-free payments. When checking out you will need to complete a quick form and be instantly vetted. Upon approval, pay the first 25% of your purchase as a deposit, using your credit or debit card. Payflex then collects the other 75% in three instalments over the next six weeks.
Mobicred offers a monthly credit payment through mobicred to pay the purchase off over 6-12 months. You can apply for credit at www.mobicred.co.za Requirements: South African ID and 3 months recent bank statements. Once approved you can then proceed to purchase the phone and select Payfast/Mobicred as the payment option. You get the phone upfront and pay off it off over the selected months
Free Shipping – Once we receive your payment we use TheCourierguy for delivery and it’s within 1-3 days unless an outlying area then 3-5 days excluding weekends. Need your order sooner, select express shipping for R150, payment must be received before 10am for next day delivery. Orders under R1000 there is a R75 delivery fee. Outlying areas may be delivered using Pudo which is a locker service located nationwide managed by TheCourierGuy.
We do not hold stock at our Sandton office. Depending on which phone you want we have a partner store near our warehouse in Fordsburg, JHB which we can arrange collection from and make payment.
Unfortunately we no longer buy devices from consumers but have a wide network of partner stores that can make an offer on your pre-loved device, get in touch with us on whatsapp 0724392243 or email sales@techexchange.co.za and depending which device we will point you in the right direction.
Call us or Whatsapp 0724392243 or email sales@techexchange.co.za, we’re open 9am -5pm weekdays and closed on weekends but will still respond ASAP.
Any issues not caused by physical or water damage please report immediately via email sales@techexchange.co.za or Whatsapp us on 0724392243.
