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Privacy Privacy

We are committed to protecting your privacy. This privacy policy applies to all the web pages related to the Website( and as stated within the terms and conditions.


All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other that which is stated in the Terms & Conditions of use for this service. We will also not give your personal information to a third party without your consent, unless we are legally required to do so or you have been instructed to in terms of finance or credit approval.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the website, analyze trends, and improve the marketing of our services and products to you the customer.

We will keep a record of your personal information for the purpose it is intended. We will make every effort to make sure that your personal information is kept confidential and secure, by storing it on our secure servers.  We keep all recorded financial information strictly confidential. This means that we will not disclose this information to any third party that has no right or title to it. We take reasonable and necessary precautions to secure your transactions on our website - however, we cannot guarantee the confidentiality of your transactions. Using this website is entirely at your own risk.

Techexchange will not be held legally responsible for any personal information that you reveal to a third party, which has a link on the website. It's important that you refer to that third party's privacy policy before you reveal any of your personal information.

We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an e-mail to

By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties. Techexchange may use your information for marketing purposes within Techexchange and may send you promotional material or information that may be of interest to you.

 Third Party Links

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Product availability

Lead time is dependent on stock availability. Should we have stock available, orders will be dispatched the same day provided payment is validated/received before 1200 hours.

Should the product not be in stock please allow 10 working days plus freight transit time. This will allow for delivery to our warehouse.

Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays. Should we be faced with such an occurrence TechExchange will contact you via email and provide a revised shipping schedule.             

Refund/Returns Policy

Should you for any reason wish to cancel your purchase you will be liable for a 10% handling fee. You are required to advise us in writing of your cancellation within 7 days of receiving your order and any such cancellation must be signed by the person who made the original purchase. The goods must be returned to us undamaged in the original packaging within 10 calendar days.

* Note:  Techexchange (PTY) Ltd recommends that you use The Courier Guy and Pargo services for all returns as it offers shipment tracking through a 24-hour customer service. Should you choose to use a carrier that does not offer a tracking facility and the goods are lost then no refund or return will be considered.

Please note that we only refund to the payment method that you originally used – i.e. payment by credit card will be refunded to the same credit card, payment by EFT or COD (cash on delivery) will be refunded to your nominated bank account

Legal Advice

The customer understands that he or she is free to seek legal and other advice before accepting Techexchange’s terms and conditions and before purchasing any Products or engaging Techexchange to render any services.

Only the terms and conditions contained herein shall apply to the supply of services by Techexchange or the sale of the Products. No other terms and conditions (as amended from time to time) will apply to any transaction between Techexchange and the customer apart from those terms, conditions, rights and obligations which are necessarily imposed by law.

These terms and conditions must be read together with and interpreted in terms of the Consumer Protection Act and the Electronic Communications and Transactions Act, which Acts are made available on Techexchange’s website. Where there is a conflict between these terms and conditions and either the Consumer Protection Act 68 of 2008 or the Electronic Communications and Transactions Act 25 of 2002, the aforesaid Acts shall prevail.

Each term or condition of this contract is severable and in the event that any one or more of the terms and / or conditions is found to be unenforceable, then the remaining terms and conditions shall remain valid and enforceable

Governing Law

Techexchange is the trading name of the registered company Techexchange (PTY) Ltd and conducts its business in the Republic of South Africa. The law governing these terms and conditions is the law of the Republic of South Africa.


If there is any dispute between the customer and Techexchange arising out of these terms and conditions or any transaction between them, and provided the parties are unable to resolve the dispute, then the parties irrevocably agree to refer the dispute for arbitration.

The dispute shall be referred to the Arbitration Foundation of South Africa who shall appoint an independent practicing advocate of at-least 10 years standing to be the arbitrator. The parties agree that the arbitration will be kept confidential and the expedited rules will be used to resolve the dispute. Any notice, process or document which needs to be delivered or served on TechExchange must be served at its registered address set out above and a copy must be sent via e-mail to

Verbal representations

The customer agrees that no verbal alteration, amendment or modification of these terms and conditions shall be binding on the either of the Parties.

Security Policy

Virtual Card Services process all credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site's registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information.

Virtual Card Services is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.

The Merchant does not have access to credit details.

Virtual Card Services continually reviews and enhances its security in line with technological changes


We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).


The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.


I understand that all the designs and trademarks are registered to Techexchange Pty Ltd and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by Techexchange Pty Ltd for any civil action or any legal action deemed necessary against me.

Contact Details

Whatsapp: 0724392243

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